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10px;padding:0;display:block;overflow:hidden}.app.ios-pwa .lester-call-row>:not(.ios-call-compact){display:none}.app.ios-pwa .ios-call-compact{padding:14px 16px;display:block}.app.ios-pwa .ios-call-main{align-items:flex-start;gap:12px;min-width:0;min-height:44px;display:flex}.app.ios-pwa .ios-call-main .lester-avatar{width:40px;height:40px;color:var(--ios-tint);background:var(--ios-tint-bg);flex:none;margin-top:2px;font-size:15px}.app.ios-pwa .ios-call-copy{flex:1;gap:6px;min-width:0;display:grid}.app.ios-pwa .ios-call-heading{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:3px 8px;display:flex}.app.ios-pwa .ios-call-heading strong{overflow-wrap:anywhere;min-width:0;font-size:17px;font-weight:650;line-height:1.35}.app.ios-pwa .ios-call-heading time{color:var(--ios-secondary);white-space:nowrap;font-variant-numeric:tabular-nums;font-size:12px}.app.ios-pwa .ios-call-summary{color:var(--ios-text);font-size:15px;line-height:1.45}.app.ios-pwa .ios-call-meta{color:var(--ios-secondary);flex-wrap:wrap;gap:3px 8px;font-size:12px;line-height:1.5;display:flex}.app.ios-pwa .ios-call-meta .contact-kind{font-size:12px}.app.ios-pwa .ios-call-chevron{color:var(--ios-secondary);flex:none;align-self:center}.app.ios-pwa .ios-call-context,.app.ios-pwa .ios-call-signals,.app.ios-pwa .ios-call-next,.app.ios-pwa .ios-call-tickets{margin-left:52px}.app.ios-pwa .ios-call-context{color:var(--ios-secondary);flex-wrap:wrap;gap:4px 8px;margin-top:5px;font-size:11px;line-height:1.5;display:flex}.app.ios-pwa .ios-call-context .call-verification{color:var(--ios-secondary);font-size:11px}.app.ios-pwa .ios-call-phone:empty{display:none}.app.ios-pwa .ios-call-signals{flex-wrap:wrap;align-items:center;gap:6px;margin-top:6px;display:flex}.app.ios-pwa .ios-call-signals:empty{display:none}.app.ios-pwa .ios-purchase-signal{color:var(--ios-tint);background:var(--ios-tint-bg);border-radius:12px;padding:3px 8px;font-size:12px;font-weight:600;line-height:1.5;display:inline-flex}.app.ios-pwa .ios-call-signals .badge{font-size:11px}.app.ios-pwa .call-note-count{color:var(--ios-secondary);align-items:center;gap:4px;font-size:12px;display:inline-flex}.app.ios-pwa .ios-call-next{color:var(--ios-tint);align-items:center;padding-block:6px;font-size:12px;line-height:1.5;display:flex}.app.ios-pwa .ios-call-next .next-step{font-size:12px}.app.ios-pwa .ios-call-tickets{color:var(--ios-secondary);font-size:11px;line-height:1.5}.app.ios-pwa .ios-call-tickets .ticket-chip,.app.ios-pwa .group-call-meta .ticket-chip{border:1px solid var(--ios-line);max-width:100%;min-height:44px;color:var(--ios-tint);background:var(--ios-tint-bg);white-space:normal;overflow-wrap:anywhere;border-radius:12px;padding:8px 10px;font-size:12px;display:inline-flex}.app.ios-pwa .calls-pagination{color:var(--ios-secondary);border:0;gap:12px;padding:14px 0;font-size:12px}.app.ios-pwa .calls-pagination button,.app.ios-pwa .grouped-calls-pagination button{min-height:44px}.app.ios-pwa .grouped-calls{--group-surface:var(--ios-surface);--group-subdued:var(--ios-fill);--group-line:var(--ios-line);--group-text:var(--ios-text);--group-muted:var(--ios-secondary);gap:14px;padding:0}.app.ios-pwa .grouped-calls-toolbar{padding:4px 4px 0}.app.ios-pwa .grouped-calls-toolbar h3{color:var(--ios-secondary);font-size:13px;font-weight:500}.app.ios-pwa .grouped-calls-toolbar p{color:var(--ios-secondary);font-size:11px}.app.ios-pwa .group-card{background:var(--ios-surface);border:0;border-radius:24px;overflow:hidden}.app.ios-pwa .group-card-header{background:var(--ios-surface);border-bottom:1px solid var(--ios-line);grid-template-columns:40px minmax(0,1fr) auto;gap:8px 12px;padding:16px;display:grid}.app.ios-pwa .group-caller-icon{width:40px;height:40px;color:var(--ios-tint);background:var(--ios-tint-bg)}.app.ios-pwa .group-caller-identity h3{color:var(--ios-text);overflow-wrap:anywhere;font-size:17px}.app.ios-pwa .group-caller-identity .desktop-group-title,.app.ios-pwa .group-caller-identity .desktop-group-context{display:none}.app.ios-pwa .group-caller-identity .ios-group-title{display:inline}.app.ios-pwa .group-caller-identity .ios-group-context{display:block}.app.ios-pwa .group-caller-identity p{color:var(--ios-secondary);overflow-wrap:anywhere;font-size:11px;line-height:1.5}.app.ios-pwa .group-call-count{color:var(--ios-secondary);white-space:nowrap;font-size:11px}.app.ios-pwa .group-latest-link{min-height:44px;color:var(--ios-tint);grid-column:2/-1;padding:6px 0;font-size:12px}.app.ios-pwa .group-call-row{min-height:0;color:var(--ios-text);border-color:var(--ios-line);grid-template-columns:minmax(0,1fr) 16px;gap:4px 10px;padding:14px 16px;display:grid}.app.ios-pwa .group-call-main{grid-area:1/1;grid-template-columns:minmax(0,1fr);gap:6px;min-height:44px;display:grid}.app.ios-pwa .group-call-time{color:var(--ios-secondary);flex-wrap:wrap;grid-area:auto;align-items:baseline;gap:6px 10px;font-size:12px;display:flex}.app.ios-pwa .group-call-time strong{color:var(--ios-text);font-size:13px}.app.ios-pwa .group-call-content{grid-area:auto;gap:5px;display:grid}.app.ios-pwa .group-call-content .contact-kind{color:var(--ios-secondary);font-size:12px}.app.ios-pwa .group-call-excerpt{font-size:15px;line-height:1.45}.app.ios-pwa .group-call-meta{color:var(--ios-secondary);flex-wrap:wrap;grid-area:2/1;align-items:center;gap:6px;font-size:12px;display:flex}.app.ios-pwa .group-call-meta>.next-step{flex-basis:100%;padding-block:5px;font-size:12px;line-height:1.5}.app.ios-pwa .group-call-meta>.call-ticket-links{flex-wrap:wrap;flex-basis:100%;display:flex}.app.ios-pwa .group-call-arrow{color:var(--ios-secondary);grid-area:1/2;align-self:center}.app.ios-pwa .group-card-footer{background:var(--ios-surface);border-color:var(--ios-line);padding:4px 16px}.app.ios-pwa .group-expand,.app.ios-pwa .group-history-link{min-height:44px;color:var(--ios-tint);justify-content:center;font-size:14px}.app.ios-pwa .grouped-calls-help{color:var(--ios-secondary);margin:0;padding-inline:8px;font-size:11px;line-height:1.5}.app.ios-pwa .ios-call-filters[open]{width:100%;max-width:none;max-height:88dvh;padding:0 16px calc(24px + env(safe-area-inset-bottom));background:var(--ios-bg);color:var(--ios-text);border:0;border-radius:30px 30px 0 0;margin:0;position:fixed;inset:auto 0 0;overflow:auto;box-shadow:0 -12px 40px #0002}.app.ios-pwa .ios-call-filters::backdrop{background:#0006}.app.ios-pwa .ios-call-filters>header{background:var(--ios-bg);z-index:1;justify-content:space-between;align-items:center;gap:8px;padding-block:12px;display:flex;position:sticky;top:0}.app.ios-pwa .ios-call-filters h2{margin:0;font-size:17px}.app.ios-pwa .ios-call-filters header button{min-height:44px;color:var(--ios-tint);background:0 0;border:0;padding:8px 4px;font-size:14px}.app.ios-pwa .ios-filter-hint{color:var(--ios-secondary);margin:0 0 14px;font-size:12px}.app.ios-pwa .ios-filter-fields{gap:16px;display:grid}.app.ios-pwa .ios-filter-fields label{min-width:0;color:var(--ios-secondary);gap:6px;margin:0;font-size:13px;display:grid}.app.ios-pwa .ios-filter-fields :is(select,input){border:1px solid var(--ios-line);width:100%;min-width:0;min-height:44px;color:var(--ios-text);background:var(--ios-surface);border-radius:12px;padding:10px;font-size:16px}.app.ios-pwa .ios-filter-dates{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}}.fonial-source-list[open]>summary{margin-bottom:16px}.fonial-source-cards{grid-template-columns:minmax(0,1fr);gap:16px;display:grid}.fonial-source-cards>.fonial-source-card.note-card{border:1px solid var(--nb-line);border-radius:18px;gap:16px;min-width:0;padding:20px;display:grid}.fonial-source-card.note-card>p{margin:0;line-height:1.5}.fonial-source-card>details{min-width:0}.fonial-source-card>details[open]>summary{margin-bottom:12px}.fonial-source-card>a{overflow-wrap:anywhere;align-items:center;min-height:44px;display:inline-flex}.fonial-audio-player{gap:12px;min-width:0;display:grid}.fonial-audio-player>audio{width:100%;min-width:0;max-width:100%;display:block}.fonial-audio-player>p{margin:0}.fonial-audio-player>.button{white-space:normal;overflow-wrap:anywhere;text-align:center;justify-content:center;width:100%;min-width:0;padding:12px 16px}@media (width<=767px){.app.ios-pwa .fonial-source-card{border:1px solid var(--ios-line);gap:18px;padding:20px 18px}.app.ios-pwa .fonial-source-card>p{font-size:15px;line-height:1.5}.app.ios-pwa .fonial-source-card .support-reply{background:0 0;border:0;border-radius:0;margin:0;padding:0}.app.ios-pwa .fonial-source-card .fonial-audio-player>.button{border-radius:14px;padding:12px 16px}.app.ios-pwa .case-page{min-width:0;padding-bottom:calc(116px + env(safe-area-inset-bottom,0px));color:var(--ios-text)}.app.ios-pwa .case-page .back{border:.5px solid var(--ios-line);background:var(--ios-glass);min-height:44px;color:var(--ios-tint);-webkit-backdrop-filter:blur(20px)saturate(180%);border-radius:24px;align-items:center;gap:8px;margin:0 0 8px;padding:0 14px 0 12px;font-size:15px;font-weight:600;text-decoration:none;display:inline-flex;box-shadow:0 3px 12px #00000012}.app.ios-pwa .case-header{text-align:center;flex-direction:column;align-items:center;gap:14px;margin:10px 0 22px;display:flex}.app.ios-pwa .case-title{flex-direction:column;gap:12px;width:100%;display:flex}.app.ios-pwa .case-title>div{width:100%;min-width:0}.app.ios-pwa .case-title .lester-avatar{background:var(--ios-tint-bg);width:72px;height:72px;color:var(--ios-tint);border-radius:50%;font-size:28px;font-weight:600;display:grid}.app.ios-pwa .case-title h1{letter-spacing:-.6px;margin:0 0 8px;font-size:28px;line-height:1.22}.app.ios-pwa .case-title .case-title-meta{color:var(--ios-secondary);margin:0;font-size:15px;line-height:1.5}.app.ios-pwa .case-title-phone{display:block}.app.ios-pwa .case-meta-separator{display:none}.app.ios-pwa .case-header-status{justify-content:center;gap:7px;font-size:12px}.app.ios-pwa .case-header-status>*{border-radius:12px;max-width:100%}.app.ios-pwa .case-header-status .contact-kind,.app.ios-pwa .case-header-status .call-verification{background:var(--ios-fill);color:var(--ios-secondary);padding:4px 9px}.app.ios-pwa .case-header-status .call-verification.current{background:var(--ios-tint-bg);color:var(--ios-tint)}.app.ios-pwa .case-next-banner{background:var(--ios-tint-bg);color:var(--ios-tint);border:0;border-radius:22px;grid-template-columns:minmax(0,1fr);gap:8px;margin:0 0 20px;padding:16px;font-size:15px;line-height:1.4;display:grid}.app.ios-pwa .case-next-banner>strong{font-size:17px}.app.ios-pwa .case-next-banner .next-step{align-items:flex-start;gap:7px}.app.ios-pwa .case-next-banner .muted{color:var(--ios-secondary)}.app.ios-pwa .case-next-banner button{background:var(--ios-surface);min-height:44px;color:var(--ios-tint);border:0;border-radius:22px;justify-content:center;justify-self:start;align-items:center;gap:7px;margin:2px 0 0;padding:8px 14px;font-size:15px;font-weight:600;display:inline-flex}.app.ios-pwa .case-layout{gap:4px;display:flex}.app.ios-pwa .case-main,.app.ios-pwa .case-context{flex:100%;width:100%;min-width:0}.app.ios-pwa .case-tabs{background:var(--ios-segment-track);border-radius:12px;grid-template-columns:repeat(4,minmax(0,1fr));gap:2px;margin:0 0 20px;padding:3px;display:grid}.app.ios-pwa .case-tabs>button{min-width:0;min-height:44px;color:var(--ios-secondary);overflow-wrap:anywhere;background:0 0;border:0;border-radius:9px;padding:7px 2px;font-size:13px;font-weight:600;line-height:1.3}.app.ios-pwa .case-main .panel,.app.ios-pwa .case-context .panel{background:var(--ios-surface);min-width:0;color:var(--ios-text);box-shadow:none;overflow-wrap:anywhere;border:0;border-radius:26px;margin:0 0 16px;padding:18px 16px}.app.ios-pwa .case-page .panel>h2{color:var(--ios-secondary);letter-spacing:.5px;text-transform:uppercase;margin:0 0 14px;font-size:13px;font-weight:600;line-height:18px}.app.ios-pwa .case-summary{margin:0 0 14px;font-size:17px;line-height:1.5}.app.ios-pwa .case-page .muted,.app.ios-pwa .case-context .help{color:var(--ios-secondary)}.app.ios-pwa .case-issue-card{background:var(--ios-bg);border:0;border-radius:18px;margin:12px 0 0;padding:14px}.app.ios-pwa .case-issue-card small{color:var(--ios-secondary);font-size:12px;line-height:1.5}.app.ios-pwa .case-issue-card h3{margin:6px 0 9px;font-size:17px;line-height:1.35}.app.ios-pwa .case-issue-card p{font-size:15px;line-height:1.5}.app.ios-pwa .case-page .case-tags{padding-top:8px}.app.ios-pwa .case-conversation-pane .audio-state{background:var(--ios-fill);border-radius:18px;padding:14px}.app.ios-pwa .case-conversation-pane .audio-state strong{font-size:17px}.app.ios-pwa .case-conversation-pane .audio-state p{color:var(--ios-secondary);margin-bottom:0;font-size:15px;line-height:1.5}.app.ios-pwa .case-conversation-pane audio{width:100%;max-width:100%;margin:12px 0;display:block}.app.ios-pwa .case-transcript{gap:14px;margin-top:22px}.app.ios-pwa .case-segment{background:var(--ios-tint-bg);width:fit-content;max-width:88%;color:var(--ios-text);overflow-wrap:anywhere;border-radius:20px 20px 5px;justify-self:end;padding:12px 14px;scroll-margin-top:80px;font-size:17px}.app.ios-pwa .case-segment.agent{background:var(--ios-fill);border-radius:20px 20px 20px 5px;justify-self:start}.app.ios-pwa .case-segment header{color:var(--ios-secondary);gap:12px;font-size:12px;line-height:1.4}.app.ios-pwa .case-segment p{margin-top:7px;line-height:1.45}.app.ios-pwa .case-segment small{color:var(--ios-secondary);font-size:13px}.app.ios-pwa .case-segment.active{outline-color:var(--ios-tint)}.app.ios-pwa .case-context p,.app.ios-pwa .case-context li{font-size:15px;line-height:1.5}.app.ios-pwa .case-context .help{font-size:13px}.app.ios-pwa .case-context summary{min-height:44px;color:var(--ios-tint);padding-block:10px;font-size:15px;line-height:1.4}.app.ios-pwa .case-page :is(input,textarea,select){background:var(--ios-bg);max-width:100%;color:var(--ios-text);border-color:var(--ios-line);border-radius:12px;font-size:16px}.app.ios-pwa .case-page textarea{min-height:100px;padding:12px}.app.ios-pwa .case-page :is(button,.button){min-height:44px}.app.ios-pwa .case-context .button{border-radius:22px}.app.ios-pwa .case-context .note-card{background:var(--ios-bg);border:0;border-radius:16px;padding:14px}.app.ios-pwa .case-context .note-card small{color:var(--ios-secondary);font-size:12px}.app.ios-pwa .case-context #case-note-input{scroll-margin-top:80px}.app.ios-pwa .case-action-entry{border-color:var(--ios-line);padding-block:14px}.app.ios-pwa .case-action-entry time{color:var(--ios-secondary)}.app.ios-pwa .case-mobile-actions{inset:auto 16px max(18px, calc(env(safe-area-inset-bottom,0px) + 8px));z-index:35;pointer-events:none;background:0 0;border:0;align-items:stretch;gap:10px;padding:0;display:flex;position:fixed}.app.ios-pwa .case-mobile-actions>*{border:.5px solid var(--ios-line);background:var(--ios-glass);min-width:0;min-height:56px;color:var(--ios-tint);-webkit-backdrop-filter:blur(24px)saturate(180%);pointer-events:auto;border-radius:30px;flex:1 1 0;justify-content:center;align-items:center;gap:7px;padding:10px 8px;font-size:14px;font-weight:600;line-height:1.25;text-decoration:none;display:inline-flex;box-shadow:0 6px 24px #0000001f}.app.ios-pwa .case-mobile-actions .case-note-action{background:var(--ios-glass);width:56px;height:56px;color:var(--ios-tint);border-radius:50%;flex-direction:column;flex:0 0 56px;gap:2px;padding:10px 4px;font-size:10px}.app.ios-pwa .case-mobile-actions .case-discuss-action{background:var(--ios-glass);color:var(--ios-tint);border-radius:30px}.app.ios-pwa .case-mobile-actions .case-handset-action{background:var(--ios-tint);color:var(--ios-on-tint);border-color:#0000}.app.ios-pwa .case-mobile-actions>:disabled{background:var(--ios-fill);color:var(--ios-secondary);opacity:1;box-shadow:none}.app.ios-pwa .case-page :is(button,a,input,textarea,select):focus-visible{outline:2px solid var(--ios-tint);outline-offset:3px}@media (prefers-reduced-transparency:reduce){.app.ios-pwa .case-mobile-actions :is(.case-note-action,.case-discuss-action){background:var(--ios-surface);-webkit-backdrop-filter:none}}@supports not ((-webkit-backdrop-filter:blur(1px)) or (backdrop-filter:blur(1px))){.app.ios-pwa .case-mobile-actions :is(.case-note-action,.case-discuss-action){background:var(--ios-surface)}}}@media (width<=359px){.app.ios-pwa 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.note-card:not(.panel):last-child{margin-bottom:0}.app.ios-pwa .voice-diagnostics-page .note-card:not(.panel)>:is(p,h3){margin:0}.app.ios-pwa .voice-diagnostics-page .note-card:not(.panel)>.badge{justify-self:start}.app.ios-pwa .voice-diagnostics-page .note-card:not(.panel)>.button{box-sizing:border-box;overflow-wrap:anywhere;min-width:0;max-width:100%;margin:0}.app.ios-pwa :is(details>summary,.user-tabs button){min-height:44px;line-height:1.4}.app.ios-pwa .ios-subpage-header{min-height:52px;top:env(safe-area-inset-top,0px);z-index:12;background:var(--ios-glass);-webkit-backdrop-filter:blur(14px)saturate(160%);backdrop-filter:blur(14px)saturate(160%);border-radius:26px;align-items:center;gap:14px;margin:0 0 16px;padding:4px 12px 4px 4px;display:flex;position:sticky}.ios-subpage-header>a{width:44px;height:44px;color:var(--ios-tint);background:var(--ios-surface);border-radius:50%;flex:none;place-items:center;display:grid;box-shadow:0 1px 4px 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.work-table .task-status{flex-flow:wrap;gap:8px;display:flex}.app.ios-pwa .work-table .task-open{margin-top:8px}.app.ios-pwa .work-table .expanded-task{border-top:0;border-radius:0 0 22px 22px;margin-top:-17px}.app.ios-pwa .support-tickets{border-radius:26px;overflow:hidden}.app.ios-pwa :is(.support-ticket,.support-ticket.selected){background:var(--ios-surface);color:var(--ios-text);border-color:var(--ios-line)}.app.ios-pwa .support-ticket.selected{box-shadow:inset 3px 0 var(--ios-tint)}.app.ios-pwa .support-ticket h3{font-size:17px;line-height:1.4}.app.ios-pwa .support-draft{scroll-margin-top:calc(80px + env(safe-area-inset-top,0px))}.app.ios-pwa .support-draft textarea{min-height:200px}.app.ios-pwa .support-tabs{gap:8px}.app.ios-pwa .tone-options{grid-template-columns:minmax(0,1fr)}.app.ios-pwa .tone-options label{background:var(--ios-surface);border-color:var(--ios-line)}.app.ios-pwa .tone-options .selected{background:var(--ios-tint-bg);border-color:var(--ios-tint)}:root:not(.shopify-surface) .login-screen{background:var(--ios-bg);padding:calc(24px + env(safe-area-inset-top,0px)) 16px calc(24px + env(safe-area-inset-bottom,0px))}:root:not(.shopify-surface) .login-card{background:var(--ios-surface);color:var(--ios-text);border:0;border-radius:26px;padding:28px 22px}:root:not(.shopify-surface) .login-card :is(input,textarea){background:var(--ios-surface);color:var(--ios-text);border-color:var(--ios-line);min-height:48px;font-size:17px}:root:not(.shopify-surface) .user-dialog{max-height:calc(100dvh - env(safe-area-inset-top,0px) - 24px);background:var(--ios-surface);color:var(--ios-text);border-radius:30px;padding:22px 18px}:root:not(.shopify-surface) .user-dialog::backdrop{background:#0008}:root:not(.shopify-surface) .login-card .button.primary{background:var(--ios-tint);color:var(--ios-on-tint)}:root:not(.shopify-surface) .login-card 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var(--line);overflow-wrap:anywhere;gap:14px;min-width:0;padding:18px 16px;display:grid}.voice-test-closure>p{margin:0}.voice-test-page .voice-test-closure>.button{white-space:normal;overflow-wrap:anywhere;justify-self:start;min-width:0;max-width:100%;margin:0}@media (width<=767px){.app.ios-pwa .voice-test-page .consent{align-items:flex-start}.app.ios-pwa .voice-test-page .consent input[type=checkbox]{flex-basis:22px;width:22px;height:22px}}